FAQ

What is Guitar Box Shop?

Guitar Box Shop offers handcrafted shadow boxes featuring miniature guitars of legendary artists and bands. Each box is made with precision and care — perfect for collectors, music lovers, and gift buyers.

Are the guitars real instruments?

No, they are miniature replicas made for decorative and collectible purposes only. They are not playable instruments.

Can I request a custom shadow box?

Absolutely! You can request a custom design featuring your favorite artist, band, or a personalized idea. Just contact us with your concept, and we’ll bring it to life.

Can I add a personalized message or nameplate?

Yes! You can add a nameplate, short message, or dedication inside the shadow box — making it a unique and meaningful gift.

Do you ship internationally?

Yes, we ship worldwide. Shipping costs and delivery times vary depending on the destination.

How long does it take to process an order?

Standard orders are processed within 2–3 business days, while custom or personalized designs may take 10–14 days, depending on complexity.

What if my order arrives damaged or incorrect?

If your item arrives damaged or incorrect, please contact us within 48 hours and include photos of the issue. We’ll arrange a replacement or refund at no extra cost as quickly as possible.

Do you offer gift packaging?

Yes! Every shadow box is carefully packaged and gift-ready. You can also include a personalized note during checkout.

Can I cancel my order after placing it?

Orders can be canceled within 12 hours of purchase if they haven’t been shipped yet.
Custom orders cannot be canceled once production has started.

Are the photos on your website of the actual products?

Yes. All product photos are of the actual handmade items you’ll receive.
Please note that colors may slightly vary due to lighting or screen settings.

How can I contact Guitar Box Shop?

You can reach us through our Contact page.
Our support team usually replies within 24 hours.

Still Have Questions?